Product reviews for ITP Wheels 1428382404B SS212 Wheel
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Existing reviews
easy ordering
From:
Stephanie J
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Date:
2/28/2017 12:53 PM
Price better then others
From:
walter b
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Date:
1/28/2017 1:48 PM
So far, so good. More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From:
Sally V
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Date:
12/31/2016 12:43 PM
The payments methods and website navigation have been straightforward.
From:
Dave
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Date:
12/27/2016 8:54 PM
It was easy to find everything and quick
From:
Robert F
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Date:
11/2/2016 10:37 AM
Quick & easy
From:
Richard G
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Date:
10/29/2016 5:50 AM
easy and effective. No problems. enjoyed the service.
From:
Will
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Date:
10/14/2016 5:08 AM
Great website and great prices!!!
From:
Lawrence W
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Date:
10/7/2016 7:46 AM
Received item as ordered in very good condition and well before Its anticipated delivery date! Good deal...Good transaction, A+ all the way around! I will definitely buy from again!!
From:
Kyle
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Date:
9/22/2016 2:42 AM
Great shopping experience.
From:
Ye Wang
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Date:
9/6/2016 3:43 PM
found exactly what i needed at the best price around! Thanks!
From:
Jacob Zuniga
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Date:
6/10/2016 1:09 PM
For a first time buyer the experience was great and easy to do. I see now after I ordered mt part that you want me to agree to you sending me another e-mail to make sure I'm satisfied with my order. One of the other benefits I am told it I will receive a
From:
Peter Roberts
|
Date:
3/10/2016 2:59 PM
