Product reviews for OURY WATER/PURPLE Water Grip/purple/ No Flange
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Existing reviews
Easy, but let's wait to see if the product arrives undamaged and as advertised.
From:
William H. R
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Date:
3/18/2017 7:49 PM
Great prices. Smooth, easy shopping experience. Will shop again
From:
Brandon
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Date:
1/20/2017 1:40 PM
So far, so good. More after receipt of product and installation.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
As it turned out, I ordered the wrong window kit, which is completely my fault, so I will have to pay return shipping and there will be a restock fee. Customer service dealt with my issue promptly once I made contact, but phone contact must not be the preferred method because there was an 18 minute wait to speak to a rep. Sales calls are answered immediately, and I did wish to order the correct part instead, but as soon as I said I needed to return the first item, I was put back on the 18 minute hold without being asked if I wanted to go ahead and place the next order. The person who handled the return also did not ask whether I wanted to order the replacement item, and the only reason I mention this is that they could have applied my refund to the next purchase, but no big deal, each transaction will be a separate entity.
From:
Sally V
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Date:
12/31/2016 12:43 PM
good prices
From:
Anonymous Customer
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Date:
12/25/2016 3:47 PM
best prices and quick shipping
From:
Anonymous Customer
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Date:
12/21/2016 3:41 PM
Easy to find part I was looking for and best price.
From:
Tamie T
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Date:
11/3/2016 10:52 PM
.
From:
Derrick Y
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Date:
10/23/2016 1:47 AM
Web site easily navigated
From:
Matthew Jones
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Date:
8/18/2016 12:22 PM
*****
From:
John
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Date:
6/27/2016 2:27 PM
Quick and cheep
From:
joshua mckee
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Date:
6/4/2016 5:33 AM
great price ,lowest on the net ,instock item was a plus thanx
From:
louis5
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Date:
4/30/2016 12:41 PM
