KUAT SH12G Sherpa 2.0 - 1.25' - 2-Bike Rack -

Need it now hope it works!

One of the struts in the kit I purchased is defective in that the cap is a bit lose and rattles while driving. I called in to inquire about warranty and was told that I would have to buy a new one, have the mechanic replace (at my cost) and the. Return the old one for a credit against the kit cost. I think the warranty process should be improved with an eye to make it easier on the customer. Particularly when the part purchased is faulty.

Very easy to navigate,

Site was easy to use , had what I needed.

Website items are hard to see in checkout process.

Very pleased

Looks great

Great price. Quick shipping!

Need it now hope it works!

One of the struts in the kit I purchased is defective in that the cap is a bit lose and rattles while driving. I called in to inquire about warranty and was told that I would have to buy a new one, have the mechanic replace (at my cost) and the. Return the old one for a credit against the kit cost. I think the warranty process should be improved with an eye to make it easier on the customer. Particularly when the part purchased is faulty.